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ERIC Number: ED347302
Record Type: RIE
Publication Date: 1992-May
Pages: 340
Abstractor: N/A
Reference Count: N/A
Workplace Literacy for World Class Manufacturing. Final Report.
Dowling, William D.; And Others
The Ohio State University, Inland Fisher Guide Division of General Motors, and United Auto Workers Local 969 formed a collaborative partnership in 1990 to train employees whose inadequate literacy skills made them unable to respond to the requirements of "synchronous manufacturing" (or "just in time" production). One of the goals is to reduce the number of defective parts to fewer than 500 per million parts produced. Three linked needs assessment activities were review and analysis of All Purpose Operator job aids, analysis of the job for literacy requirements, and observation of employees to assess literacy needs. Instructors were selected, and instructors' training materials with adult education, literacy, and workplace context components were developed. Staff created a curriculum based on materials used in the plant, job duties and tasks, and participants' learning needs. Participants were assessed to determine their particular needs, and an Individualized Education Plan was developed to identify appropriate learning and instructional activities. Recruiting strategies included open houses, employee-recruiters, and flyers/brochures. A Six-Week Basic Skills Program was developed and offered on work time. External and on-site evaluation activities were conducted. Outcomes of the project were establishment of a viable Lifelong Learning Center and a program perceived as helpful by both employees and supervisors. The importance of sensitivity to the complexities of plant culture also emerged. (The 60-page report is followed by the external evaluators' report, literacy task analysis, publicity and dissemination materials, instructor training materials, sample math and communications lessons, 6-week course administrative materials, learner background and assessment forms, recruitment materials, workshop materials, and program evaluation materials.) (YLB)
Publication Type: Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: Office of Vocational and Adult Education (ED), Washington, DC. National Workplace Literacy Program.
Authoring Institution: Ohio State Univ., Columbus. Coll. of Education.