ERIC Number: ED346877
Record Type: Non-Journal
Publication Date: 1992-Apr
Reference Count: N/A
Department of Education Management Commitment Needed To Improve Information Resources Management. Report to the Secretary of Education.
General Accounting Office, Washington, DC. Information Management and Technology Div.
This study, which was conducted to determine how effectively the U.S. Department of Education plans for and manages its information resources in supporting its mission and administering its programs, focused on the Department's strategic information resources management (IRM) planning process. Meetings were held with program officials to ascertain whether managers were obtaining necessary information; the Department's three strategic IRM plans were reviewed; and program and IRM officials were interviewed to gain an understanding of their problems in planning for information technology resources as well as managing information. Meetings were also held with officials from the Department's Office of Information Resources Management and the Office of Management and Budget. It was found that the Department has not established an effective IRM program and lacks key management and program information with which to effectively oversee its operations. It is concluded that until such deficiencies are resolved, it will be difficult for the Department of Education and the Congress to effectively gauge the success of the nation's educational programs and to develop sound policies to resolve the current education crisis. Recommendations to the Secretary of Education and a summary of Department of Education comments on the evaluation conclude the report. Appendices include a statement of the object, scope, and methodology of the study and the Department of Education comments on the study. (BBM)
Descriptors: Federal Government, Federal Programs, Information Management, Information Technology, Interviews, Management Information Systems, Program Evaluation, Public Agencies
U.S. General Accounting Office, P.O. Box 6015, Gaithersburg, MD 20877 (first copy free, additional copies $2.00).
Publication Type: Reports - Evaluative
Education Level: N/A
Audience: Policymakers; Administrators; Practitioners
Authoring Institution: General Accounting Office, Washington, DC. Information Management and Technology Div.