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ERIC Number: ED346261
Record Type: Non-Journal
Publication Date: 1991-Sep
Pages: 112
Abstractor: N/A
Reference Count: N/A
Columbia/Willamette Skill Builders Consortium. Final Performance Report. Appendix 5C: Workforce Literacy at LWO Corporation. English in the Workplace (Beginning and Intermediate). Instructors' Reports and Curriculum Materials.
Schneider, Ann L.
Interviews with managers and other staff were used to assess the communication and language development needs of limited-English-proficient (LEP) workers at Lattice Works of Oregon (LWO) Corporation. Task analysis was used by Portland Community College (Portland) to develop a curriculum for twice-weekly classes held before or after shift changes. The curriculum focused on the critical communication tasks of following directions, clarifying directions, giving directions, giving clarifying information, and giving feedback. A buddy system was developed to encourage English use in the workplace. Fall-winter classes had 24 beginning and 13 intermediate participants. Spring and summer classes were modified based on student needs. Job materials, technologies, and tasks/activities were incorporated into the curriculum. Problems encountered included the following: (1) diversity of student needs; (2) lack of time to customize materials; (3) expectations of the company and workers differing from what was offered; and (4) students having to attend classes on their own time. Positive aspects were broad management support, the buddy system, and convenient class location. The following recommendations resulted: (1) the workplace focus of the project should be made clearer to company and workers, and classes should be held on company time; (2) workers should be involved in curriculum development; (3) there should be a site coordinator; and (4) expressed needs should be clearly matched with the type of instructional format. (The 18-page report is followed by six appendices: management survey results; worker language assessment; curriculum materials; the LEP buddy system; student data; and student performance levels. A final report on the advanced level of the English-as-a-Second-Language strand is also included.) (YLB)
Publication Type: Reports - Descriptive; Guides - Classroom - Teacher; Guides - Classroom - Learner
Education Level: N/A
Audience: Practitioners; Students; Teachers
Language: English
Sponsor: Office of Vocational and Adult Education (ED), Washington, DC. National Workplace Literacy Program.
Authoring Institution: Portland Community Coll., OR.
Identifiers - Location: Oregon