ERIC Number: ED345911
Record Type: Non-Journal
Publication Date: 1992-Jan
Reference Count: N/A
Facilitators: One Key Factor in Implementing Successful Experience-Based Training and Development Programs.
Wagner, Richard J.; Roland, Christopher C.
An increasing number of corporations are using some form of experience-based outdoor training and development. Most of these programs follow a general process that includes: (1) introduction of the activity by the facilitator; (2) the experiential activity (during which the facilitator is observer or safety monitor); and (3) debriefing or feedback. Research data suggest that individual and group behaviors change positively after participation in such programs. It has been assumed that this positive change is related to the skill level of the facilitator, both in "hard" skill areas, such as equipment set-up and activity rules, and in "soft" skill areas, such as group dynamics and debriefing. A 2-year study examined the effects of "hard" and "soft" skills of facilitators. In the first year, data were collected on the outcomes of 369 Department of Defense employees who completed a l-day experiential program emphasizing team building. Groups trained by five different facilitators differed significantly in attitude toward training and in 5 of 12 behavioral variables (self-esteem, locus of control, problem solving, group awareness, and group homogeneity). In the second year, the same five facilitators participated in an intensive 3-day training that focused on human behavior and group interaction skills. Compared to employees trained by these facilitators before their "soft" skills training, employees trained afterward scored significantly higher in group effectiveness. This paper contains 30 references. (SV)
Publication Type: Speeches/Meeting Papers; Reports - Research
Education Level: N/A
Authoring Institution: N/A