ERIC Number: ED345651
Record Type: Non-Journal
Publication Date: 1992
Reference Count: N/A
Reengineering: A Process for Transforming Higher Education. Professional Paper Series, #9.
Penrod, James I.; Dolence, Michael G.
This paper looks at the information technology infrastructure which is driving a transition toward a new information/service economy and which consequently requires a "reengineering" of higher education. Following a preface, the first chapter, "Reengineering and Related Concepts in the Literature," looks at reengineering in general, the concepts involved, organizational resistance, new forms of leadership and organizational culture, empowering individuals, developing teams, setting standards for quality, building networks, and planning and management. The second chapter, "Reengineering in Higher Education," speaks of the need for reengineering including uneasiness over the rising cost of higher education, the need to respond to student consumerism, and rapid and far-reaching change as the dominant paradigm for entering the 21st century. The balance of the chapter describes the organizational culture in academe, new paradigms for higher education, dynamics of organizational growth, and critical success factors. The final chapter, "Implications of Reengineering for Information Technology Units," looks at higher education solutions to resource issues and institutional necessities in light of new types of information technology units, the possibility of broad based "buy-ins" and the growth of campput needs and expectations. A conclusion offers a vision for future higher education developments. Included is a bibliography of over 150 items. Extensive references follow each chapter. (JB)
Descriptors: Change Strategies, College Administration, Educational Change, Educational Trends, Futures (of Society), Higher Education, Information Management, Information Networks, Information Scientists, Information Services, Information Technology, Leadership, Technological Advancement
CAUSE, 4840 Pearl East Circle, Suite 302E, Boulder, CO 80301 ($8.00 for members, $16.00 for non-members).
Publication Type: Information Analyses; Opinion Papers
Education Level: N/A
Audience: Policymakers; Administrators; Practitioners
Authoring Institution: CAUSE, Boulder, CO.