ERIC Number: ED345645
Record Type: RIE
Publication Date: 1991-Feb-24
National Symposium on Strategic Higher Education Finance & Management Issues in the 1990s. A World of Change: Applicability of Business Practices to Higher Education.
Walsh, Michael H.
This paper presents the keynote speech from a symposium on finance and management in higher education. Following introductions, the speaker, an executive from the business community who also serves on several university governing boards, asserted that, like businesses, institutions of higher education face a nearly continual need to respond to change. In this challenge, the paper notes, all institutions are the same. The speaker outlined key principles of effective management: (1) focus on the things that matter (the customer and the competition); (2) push responsibility downwards and get people to work together at the level where it counts; (3) communicate openly and let people know what's going on; and (4) focus on results and getting things done. Implementation of these principles is illustrated with applications at Union Pacific Railroad. The ways in which the principles are applicable to colleges and universities are then explored noting that schools do have customers and that heads of institutions must be able to think globally and manage change. Included in the paper is a transcript of the question and answer session that followed the talk. Topics discussed included managing faculty, faculty and administration relations, administrative productivity, and institutional leadership. (JB)
Publication Type: Collected Works - Proceedings; Opinion Papers; Speeches/Meeting Papers
Education Level: N/A
Audience: Policymakers; Administrators; Practitioners
Sponsor: National Association of Coll. and Univ. Business Officers, Washington, DC.; College Board, New York, NY.; Office of Educational Research and Improvement (ED), Washington, DC.
Authoring Institution: C.A.S.E.T. Associates, Ltd., Fairfax, VA.
Note: Paper presented at the National Symposium on Strategic Higher Education Finance and Management Issues in the 1990s (Washington, DC, February 24, 1991). For the full proceedings, see HE 025 541.