ERIC Number: ED345309
Record Type: Non-Journal
Publication Date: 1992-Mar
The Intercultural Interview: An Experience in Intercultural Listening.
Ostermeier, Terry H.
An experiential student project in an intercultural communication course promotes active cross cultural understanding through an intercultural interview with listening as a primary focus. Students in this senior-level course may choose to conduct an intercultural interview as a field study project, meeting for two or more separate interview sessions with someone from a foreign country or from an American cultural group other than Caucasian. In the interviews, information is sought regarding the interviewee's culture and communication in that culture, and the interviewer assesses the impact of observed nonverbal factors (facial expressions, eye behavior, use of space, hand gestures, and voice) on the listening process. Students present short oral presentations in the final weeks of the semester, highlighting major findings pertaining to the culture and communication, and presenting a discussion and analysis of the impact of nonverbal behaviors on the process of listening in the interview. Since 1990-91, one out of three students enrolled has conducted intercultural interviews, interviewing students representing 32 different cultures. Feedback from students engaging in the interviews appears to be overwhelmingly positive. Several statements from students demonstrate that interviewers perceived they: (1) gained more insight into a culture through the person-to-person interview experience than through library or even class materials; (2) reduced prejudices and inaccurate views of differences between cultures; (3) developed personal friendships with someone from another culture; and (4) achieved a greater appreciation of listening skills and of the need to examine and adapt one's listening skills in intercultural interactions. (SR)
Publication Type: Speeches/Meeting Papers; Reports - Descriptive
Education Level: N/A
Authoring Institution: N/A