This two-part manual is designed to assist employers who desire to retain, promote, or retrain their limited-English-proficient (LEP) workforce to meet the challenge of training and adaptation to job restructuring. This document contains manuals for both English-as-a-Second-Language (ESL) program developers and business/industry decision makers. Following a preview and planning guide checklist, chapters in the Handbook for Program Developers cover the following information: (1) conceptualizing and planning training programs; (2) training partnerships; (3) removing barriers to program participation by LEP employees; (4) trainee and program evaluation; (5) procedures for worksite-based literacy task analysis; (6) curriculum design and development; (7) methods and techniques of effective instruction; and (8) cross-cultural training in the workplace. The much briefer Guide for Decision Makers provides an overview of the most important features of workplace ESL programs. Its chapters cover training the emerging workforce, job-related English language training, recruiting and retaining workers in training programs, creating a partnership, and developing an action plan. Glossaries are included with each handbook. Contains 60 references. (Adjunct ERIC Clearinghouse on Literacy Education) (LB)