ERIC Number: ED341835
Record Type: Non-Journal
Publication Date: 1991-Sep
Reference Count: N/A
Evaluation of a Workplace Literacy Program: A Cooperative Effort between Houston Lighting and Power Company and North Harris County College.
Seaman, Don F.; Denyer, Jacque L.
A workplace literacy project to prepare Houston Lighting and Power Company employees for the commercial driver's licence (CDL) exam was evaluated. The following four components of Steele's (1990) evaluation model were used to evaluate the project: proof of effect, judgment against criteria, critical questions, and valuing. The evaluation revealed a high quality program that included use of the Tests of Adult Basic Education for assessment, curriculum design and content based on assessment of job requirements, and pilot testing with 20 students and demonstration of the main instructional program. Of drivers enrolled in the class, 99 percent passed the CDL test. Students indicated a desire to further their learning. The evaluation assessed whether project objectives were met, namely, whether drivers passed the CDL exam and employees demonstrated job literacy skills. The following activities guided the accomplishment of these objectives: task analysis of job skills for literacy requirements; development of curriculum, a recruitment strategy, an instructional system and materials, and a job-specific assessment instrument; delivery of a pilot demonstration and demonstration class; evaluation; and follow-up. Consideration of critical questions determined that a work force literacy program was appropriate and that unexpected occurrences influenced project outcomes. Employees felt good about the learning experience and families were supportive. (12 references) (YLB)
Publication Type: Reports - Evaluative
Education Level: N/A
Authoring Institution: Texas A and M Univ., College Station. Texas Center for Adult Literacy and Learning.