Noting that the rapid evolution of telecommunications technology, the relentless advancement of computing capabilities, and the seemingly endless proliferation of electronic data have had a profound impact on research libraries, this Systems and Procedures Exchange Center (SPEC) kit explores the extent to which these technologies have come together to form "scholarly information centers" in research libraries. A survey of Association of Research Libraries (ARL) member libraries was conducted in October 1990 to gather information about how research libraries are dealing with the impact of the "electronic revolution" on user services, from equipment and organization to funding and the role of professionals. Based on the data received from the 86 institutions that responded to the questionnaire, this report presents a summary of the survey and its findings, a copy of the questionnaire, and selected survey data. Examples of programming and policy statements, facilities descriptions, user guides, and marketing and publicity announcements are then presented. These materials, which make up the major part of the report, were contributed by the following survey respondents: University of California-San Diego; University of California-Santa Barbara; Colorado State University; Dartmouth College; University of Miami; Northwestern University; University of Pittsburgh; University of Southern California; University of Texas-Austin; Texas A&M University; and University of Western Ontario. (MAB)