ERIC Number: ED340307
Record Type: Non-Journal
Publication Date: 1990-Sep-28
Reference Count: N/A
Integrated Quality Control Measurement Project. Findings and Corrective Actions.
Price Waterhouse and Co., New York, NY.; Gallup Organization, Inc., Princeton, NJ.; Pelavin Associates, Inc., Washington, DC.
The Integrated Quality Control Measurement Project (IQCMP) of the U.S. Department of Education measured the quality of awards distributed during the 1988-89 award year under the three major Title IV programs: the Pell Grant program, the Campus-Based programs, and the Stafford Loan program, in order to evaluate and improve the quality of the delivery of Title IV financial aid. The study used a nationwide sample of recipients (3,310 students) and obtained data on each from financial aid administrators, financial aid records, interviews with students and parents, and additional sources. Findings indicated that: approximately 10.9 percent of the $15.4 billion dollars awarded was awarded in error; certain items on the application and certain steps in the award calculation process were error-prone; Integrated Verification, the primary procedure for verifying student application data, was poorly targeted to students with error; and certain groups were more likely than others to have an error in their award though these groups were generally not selected for verification more often than others. Changes that could decrease the error rate are simplification of the delivery system and placing more responsibility for quality control on educational institutions. Included are 61 exhibits; in addition, appendixes list student marginal error, variables associated with error, Federal Government costs per dollar of Stafford Loan, and examples of contingency table analysis. (JB)
Publication Type: Reports - Evaluative
Education Level: N/A
Sponsor: Department of Education, Washington, DC.
Authoring Institution: Price Waterhouse and Co., New York, NY.; Gallup Organization, Inc., Princeton, NJ.; Pelavin Associates, Inc., Washington, DC.
Identifiers - Laws, Policies, & Programs: Higher Education Act Title IV; Pell Grant Program; Stafford Student Loan Program