ERIC Number: ED339294
Record Type: Non-Journal
Publication Date: 1991-Nov
Reference Count: N/A
Construction of Role and the Shaping of Organizational Culture: A Symbolic Interactionist Study of Collegiate Mid-Level Managers in Student Affairs. ASHE Annual Meeting Paper.
Adams, Charles S.; Roberts, Susan M.
This study explored the experience of collegiate mid-level managers in the higher education organization through an examination of the construction of roles and the congruity of the constructed role to the environment. Using a qualitative, case study method and symbolic interactionism for a theoretical framework, the study examined the organizational world of two collegiate mid-level managers in student affairs at a major eastern research university. Data collection techniques included three interviews, three extended observations, a document review and interviews with subordinate staff. Analysis of the data found: (1) that the institutional climate is in the throes of transition as it grapples with difficult economic times; (2) that Student Affairs is much like those at other universities; (3) that one subject viewed the economic stress as an opportunity to make changes within his department while the other viewed the situation as personally and professionally demoralizing; (4) that the first subject's personality was that of community-builder and entrepreneur; (5) that the second subject's personality was that of protector; (6) that three factors may influence the extent to which role-culture congruity may be achieved: time, space, and 'ghosts' (those who have influenced the behavioral expectation of other actors in the culture). Includes 20 references. (JB)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A