ERIC Number: ED337993
Record Type: Non-Journal
Publication Date: 1989-Jun
Reference Count: N/A
Program Evaluation Using the Project Dakota Parent Satisfaction Survey. A Manual for Administration and Interpretation of Findings Using a Validated Instrument.
Kovach, JoAnne; Jacks, Robert
This manual presents an instrument (the Dakota Parent Satisfaction Survey) and procedures for evaluating parent satisfaction with early intervention programs. The survey procedures have been used to evaluate seven early intervention programs each year since 1985. Development of the Survey is discussed, including the identification of program goals, drafting and refining of questions for each goal, wording of the response scale, use of a response adjustment factor when parents skip a question, and development of evaluation criteria. Use of survey results to develop a Program Evaluation Report is then detailed with a sample form provided. Survey procedures are explained for four phases, including: (1) conducting the survey (a timetable for conducting and analyzing the survey are suggested and sample cover letters included); (2) calculating results (suggestions for tabulating results and compensating for low response rates are offered); (3) establishing and applying criteria (reflecting both parents' expectations and agency expectations); and (4) interpretation. Appendixes provide additional sample forms and results of applying this evaluation approach. Includes 13 references. (DB)
Publication Type: Tests/Questionnaires; Guides - Non-Classroom
Education Level: N/A
Sponsor: Special Education Programs (ED/OSERS), Washington, DC. Handicapped Children's Early Education Program.
Authoring Institution: Dakota, Inc., Eagan, MN.
Identifiers - Location: Minnesota