ERIC Number: ED336699
Record Type: RIE
Publication Date: 1991-Aug
Long-Term Care Ombudsman Program Annual Report: Oct. 1, 1989 through Sept. 30. 1990.
Oklahoma State Dept. of Human Services, Oklahoma City.
This annual report of the Long-Term Care Ombudsmen Program of the Oklahoma Department of Human Services begins by stating the purpose of the program: to improve the quality of life and the quality of care of older residents of long-term care facilities in Oklahoma. It is noted that the Long-Term Care Ombudsman advocates for the rights of long-term care facility residents and acts as an objective mediator in problem situations, and that the State Ombudsman Program investigates and resolves complaints made by or for older individuals who reside in long-term care facilities; bridges between older residents of long-term care facilities and the aging network; and monitors the development and implementation of federal, state, and local laws, regulations, and policies that relate to long-term care facilities in the state. This report describes statewide Ombudsman Program activities during fiscal year 1990, including volunteer recruitment, screening, and training, and consumer education. It also describes the complaint documentation system, discusses facilities with multiple complaints, and examines guardianships and other surrogate decision-making. A program funding report, list of types of long-term care facilities, an adverse action list, and relevant graphs are appended. (NB)
Publication Type: Reports - Descriptive
Education Level: N/A
Authoring Institution: Oklahoma State Dept. of Human Services, Oklahoma City.