ERIC Number: ED334409
Record Type: RIE
Publication Date: 1991-Aug
Reference Count: N/A
Computer Skills Acquisition: A Review and Future Directions for Research.
Gattiker, Urs E.
A review of past research on training employees for computer-mediated work leads to the development of theory and propositions concerning the relationship between different variables, such as: (1) individual factors; (2) task and person-computer interface; (3) characteristics of training design for the acquisition of computer skills; and (4) the learning outcomes. Most studies are based on a narrow disciplinary and methodological focus, ignoring important intervening variables that might explain learning outcomes. The propositions are as follows: (1) the effect of perceptual speed and psychomotor abilities on skill acquisition is moderated by the level of complexity; (2) the effect is magnified by the level of task consistency; (3) the person-computer interface affects the performance of novices more than experienced computer users, older users more than younger ones, and individuals with below average ability more than high ability persons; (4) deficient declarative and procedural knowledge about basic, social, and conceptual skills will increase training time; (5) if these skills are deficient, intermittent training will significantly increase learning and performance; (6) motor/cognitive ability limitations will be reduced by using a variety of teaching methods; (7) training effectiveness will increase if training integrates past experiences and demonstrates relevance to job applications. Projections for the future are based on past research and the present research climate: (1) limited integration of research results is occurring between work in education and training, personnel psychology, ergonomics, and cognitive psychology; and (2) research must continue to see if the propositions are in fact cross-culturally valid. (Four figures, 3 tables and 94 references are included.) (NLA)
Descriptors: Basic Skills, Cognitive Psychology, Cognitive Style, Computer Assisted Instruction, Computer Literacy, Computers, Demography, Foreign Countries, Human Factors Engineering, Industrial Psychology, Instructional Design, Job Skills, Learning Theories, Motivation, Personal Autonomy, Psychomotor Skills, Skill Development, Training Methods, Transfer of Training
Publication Type: Information Analyses
Education Level: N/A
Authoring Institution: N/A