ERIC Number: ED333805
Record Type: Non-Journal
Publication Date: 1991-Feb
Reference Count: N/A
Applying the Deming Method to Higher Education for More Effective Human Resource Management.
Miller, Richard I., Ed.
This book discusses the application of the Deming Management Method to higher education in order to improve the management practices and operations of American colleges and universities. The contributing articles are as follows: (1) "The Parable of the Red Beads" (Joseph A. Burke); (2) Constancy of Purpose for the Improvement of Product and Service" (Ronald K. Dye); (3) "Adopt a New Philosophy" (Juanita P. Fain); (4) "Cease Dependence on Mass Inspection" (Samuel C. Heady); (5) "End the Practice of Awarding Business on Price Tag Alone" (Terrence J. Hogan); (6) "Improve the System of Production and Service" (Dawn G. Hughes); (7) "Institute Training" (Linda L. Hunt); (8) "Institute Leadership" (Ronald J. Hyson); (9) "Drive Out Fear" (Luther G. Smith); (1) "Break Down Barriers between Departments" (D. Kevin May); (11) "Eliminate Slogans, Exhortations, and Targets for the Work Force" (Shirley E. Meiners); (12) "Eliminate Numerical Quotas" (Tess Midkiff); (13) "Remove Barriers That Rob People of Pride of Workmanship" (Judy E. Shonebarger); (14) "Institute a Vigorous Program of Education and Retraining" (Stephen E. Miller); (15) "Take Action To Accomplish the Transformation" (Joan P. Moser); and (16) "Cardinal Diseases and Obstacles" (Richard I. Miller). Most chapters provide references. (GLR)
Descriptors: Administrative Principles, Business Administration, College Administration, Higher Education, Human Relations, Human Resources, Leadership, Office Management, Personnel Management, Productivity, Resource Allocation, Services, Skill Development, Supervisory Methods, Training
College and University Personnel Association, 1233 20th Street, N.W., Washington, DC 20036.
Publication Type: Books; Reports - Descriptive; Collected Works - General
Education Level: N/A
Audience: Administrators; Practitioners
Authoring Institution: College and Univ. Personnel Association, Washington, DC.