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ERIC Number: ED333575
Record Type: Non-Journal
Publication Date: 1990
Pages: 26
Abstractor: N/A
Reference Count: N/A
Performance Indicators and the Management of Quality in Education.
Cuttance, Peter
Issues that affect the use of performance indicators in managing educational quality are discussed in this paper. Recent changes in public-sector organizational management include the development of strategies for the management of change itself and the changing role of the public sector. A trend within the public sector is an increase in the level of devolution of authority and responsibility in public-sector organizations. A theoretical framework based on two different perspectives--the assurance of quality and a multilevel systems perspective--is presented. The quality management process used by the South Australian Education Department is described. The process assesses four domains of effective practice indicators: teaching and learning; management and organization; ethos and culture; and social justice. A conclusion is that the convergence of perspectives on corporate quality management with those on the organization of school systems offers a powerful approach for the assurance of educational quality. Two tables are included. Appendices contain information on performance indicator domains, examples of performance indicator statements, and assessments of schools' teaching and learning and management and organization practices. (3 references) (LMI)
Publication Type: Speeches/Meeting Papers; Reports - Evaluative
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Australia