ERIC Number: ED329878
Record Type: Non-Journal
Publication Date: 1990-Nov
Reference Count: N/A
Correlates of Job Satisfaction among Homecare Workers in New York City.
Chichin, Eileen R.; Cantor, Marjorie H.
This study examined a wide variety of issues related to paraprofessional homecare work, including the background of the workforce and a profile of the client population. It specifically investigated the components of homecare work associated with job satisfaction. Interviews were conducted with 306 home attendants and 181 home health aides employed by agencies under contract to the Human Resources Administration in New York City. A variety of standardized scales were used to measure characteristics of the worker, the client and the job, and the nature and extent of job-related strain and job satisfaction. Results indicated that financial remuneration was the most important factor related to job satisfaction among homecare workers. Fringe benefits, particularly health and pension coverage were also found to play an important role. The level of job satisfaction was also significantly related to the characteristics of the job, the workers' sense of self, and the nature of their relationships with clients and family members. Negative effects on satisfaction included harassment by clients or families, lack of equipment, dangerous environmental conditions, and problems with transportation or child care. Lack of overtime for weekend work was also noted, as well as dissatisfaction from excessive work demands. The domain of relationships between workers and clients or family members also had a significant role in job satisfaction. (LLL)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Identifiers - Location: New York (New York)