This guide describes the process used by the Cambodian Mutual Assistance Association of Greater Lowell, and Altron, Inc., a local manufacturer, to design, establish, and operate a workplace literacy program. The first chapter outlines steps and considerations in setting up the program, including the establishment of a successful collaboration, assessment of company needs, scheduling, recruitment and selection, evaluation of student strengths and needs, classroom organization, and determination of teacher goals. Chapter 2 describes the participatory process and problem-posing approach used to develop issues of interest into lessons for instruction. The third chapter explains the technical training section of the program, which used participatory investigation of the processes, tasks, terminology, precepts of quality, and productivity guidelines used on the job to promote learning. Chapter 4 discusses the evaluation process and the participation of four groups: the evaluator for the federal grant, the company's management, the students, and the teacher. Appended materials include program needs assessment instruments and program guidelines, and worksheets and teacher instructions for the language and technical training components. An 18-item list of workplace literacy resources is also included. (MSE)