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ERIC Number: ED328670
Record Type: RIE
Publication Date: 1986
Reference Count: N/A
Computers in Small Business.
Rumberger, Russell W.; Levin, Henry M.
A survey was administered to a sample of about 10,000 members of the National Federation of Independent Business in 1985 to ascertain a variety of information about the use of computers in the nation's small businesses, including the extent of their use, training needs of users, and impacts and benefits. Major findings summarized from the 2,813 usable questionnaires returned include the following: (1) 40 percent of small businesses have acquired computers, with 95 percent of businesses having more than 100 employees having them; (2) no single computer manufacturer dominates the small business computer market--most popular brands are IBM, Radio Shack, and Apple; (3) small businesses with computers have invested more than $36,000 in computer hardware and software; (4) the most common uses of computers in small businesses are word processing and accounting; (5) small businesses that have not acquired computers cite cost as the main factor discouraging them from purchasing computers; (6) most small business owners who have acquired computers believe they are easy to learn to use; (7) small businesses rely on a variety of means to learn to use computers; (8) small business owners cite a number of benefits from using computers, such as improving productivity, making work easier, improving work quality, and reducing work time; (9) many small businesses report having problems with their computers; and (10) overall, the vast majority of small business owners with computers are satisfied with them. (The document includes 29 tables, a description of the survey sample, and a copy of the questionnaire.) (KC)
Publication Type: Reports - Research; Tests/Questionnaires
Education Level: N/A
Authoring Institution: Institute for Enterprise Advancement, Washington, DC.