ERIC Number: ED328252
Record Type: RIE
Publication Date: 1989-May
Computerized Online Bibliographic Searching. SPEC Kit #154.
For this kit, 106 Association of Research Libraries (ARL) academic libraries were surveyed concerning: (1) current administration/organization; (2) evaluation; (3) patron relations; (4) services; and (5) the impact of online searching on collections. Responses were received from 83 libraries, many of which contributed sample materials. Analyses of the responses indicated that the online search service is most often undertaken by reference staff and offered at most public service points in the library; most professional staff are required to have knowledge of online searching. Evaluation of the online search services and searches is generally carried out through a combination of an informal peer process, patron input, and formal evaluations by supervisors. Most libraries offer online services on a cost recovery basis, while a few charge their clientele an administrative fee above the actual cost. Many provide subsidies to faculty and students by offering "after hours" searching at reduced prices, various combinations of flat fees, and a limited number of free searches per year. Almost all of the surveyed libraries use searches as a source of ready reference and have specific guidelines for such searches. In one-third of the libraries, the availability of online indexing has led to the cancellation of paperbound titles. Some libraries report that the impact of CD-ROM availability is greater than that of online services; however, efficient and cost-effective mediated online searches will continue to be important to library users and academic libraries. This kit includes a summary of the survey results and sample materials on administration/organization, evaluation, user eligibility/charges, limitation of liability, copyright, confidentiality, services/downloading, and ready reference/library loan from 26 U.S. and Canadian libraries. A list of eight selected readings is included. (MAB)
Descriptors: Academic Libraries, Cost Effectiveness, Data Analysis, Equipment Evaluation, Higher Education, Information Technology, Library Administration, Library Collections, Library Statistics, Library Surveys, Online Searching, Questionnaires, Reference Services, Research Libraries, Users (Information)
Association of Research Libraries, Office of Management Services, 1527 New Hampshire Avenue, NW, Washington, DC 20036 ($20.00).
Publication Type: Reports - Research; Tests/Questionnaires
Education Level: N/A
Audience: Administrators; Practitioners
Authoring Institution: Association of Research Libraries, Washington, DC. Office of Management Studies.