ERIC Number: ED326183
Record Type: RIE
Publication Date: 1989
Reference Count: N/A
Computer Technology and End-User Training: An Integration of Information Processing and Man-Machine Interface Perspectives.
Gattiker, Urs E.
This paper provides an overview of past research on training employees for computer-mediated work. Recent literature is reviewed and critically analyzed using a four-part framework of individual differences and skill acquisition: sociodemographic factors, abilities and motivation, task constraints, and the man-technology interface. Furthermore, a conceptual framework is outlined for assessing training efforts using four dimensions: learning setting, teaching method, duration of skill acquisition and frequency of training, as well as computer ergonomics. The review of existing research indicates that most studies are based on a narrow disciplinary focus, thereby ignoring important intervening variables which might help explain learning outcomes. Several other fundamental concerns regarding existing research are identified and discussed. This article concludes with projections for the future based on past research and the present research climate. (45 references) (Author)
Descriptors: Cognitive Processes, Computer Literacy, Computer Oriented Programs, Foreign Countries, Futures (of Society), Human Factors Engineering, Instructional Design, Job Training, Man Machine Systems, Motivation, Postsecondary Education, Psychological Studies, Research Problems, Skill Development
Publication Type: Information Analyses; Reports - Research
Education Level: N/A
Sponsor: Social Sciences and Humanities Research Council of Canada, Ottawa (Ontario).
Authoring Institution: N/A