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ERIC Number: ED325123
Record Type: RIE
Publication Date: 1989-Sep
Pages: 173
Abstractor: N/A
ISSN: ISSN-0160-3582
Fee-Based Services in ARL Libraries. SPEC Kit 157.
Josephine, Helen
In November 1988 the Association of Research Libraries (ARL) mailed a survey to 59 of its university library members asking about their fee-based services and the impact of these services on other library development efforts. Overall, 79% of the respondents have fee-based services. In some cases, fees are applied to all users regardless of their affiliation; in other cases, fees are charged only to non-primary clientele. Interlibrary loan costs range from $3.00 to $15.00 for lending institutions; costs are usually passed on to students, faculty, and outsiders. Associated costs of online searching tend to be subsidized by the library; students and faculty are charged only the direct costs of online searches. Hourly research varies from $30 to $70 per hour; some services charge a fixed annual subscription rate, while others invoice on a per-item basis. Most separate fee-based library services have a full- or part-time manager administering the department; in most cases, the manager reports directly to the library director or an assistant director. Each fee-based service unit is uniquely organized based on the types of services offered, the strength of the home institution's collection, local policies and procedures, and the clients' needs. This document includes a summary of the results of the survey, a copy of the questionnaire, and a five-item reading list, as well as materials submitted by respondents: i.e., studies and reports on services to outside users (two universities); policy statements for fee-based services (two universities); and brochures and price sheets (eight universities). (SD)
Association of Research Libraries (ARL), Office of Management Studies, 1527 New Hampshire Ave., NW, Washington, DC 20036 ($20.00 per copy; subscriptions are available).
Publication Type: Guides - Non-Classroom; Reports - Research; Tests/Questionnaires
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: Association of Research Libraries, Washington, DC. Office of Management Studies.