ERIC Number: ED324027
Record Type: RIE
Publication Date: 1989-May-23
Reference Count: N/A
Everyone Wants One...A Slightly Different One: The Process of Introducing a User Interface System into an Online Public Access Catalog Network.
Jenkins, Darrell L.
The development, testing, introduction, evaluation, and refinement of a user interface for a statewide, multi-library online public access catalog network can be a very involved and politically complex enterprise. A multitude of perspectives, assumptions, preferences, and needs accompanies the multitude of players involved, i.e., library administrators, personnel, and users from a range of library types. As a user interface is being created, system designers should take into account user needs and the political climate within which the system will operate, in addition to considering the operating system and telecommunications requirements. Online network systems must be developed through three-way interaction among users, library staff, and the systems designer, not simply by the designer for the librarians. To approach political difficulties arising from varying interests of different libraries participating in the network, a system-wide board of directors or council of librarians should be established, representing all types and sizes of libraries. The loss of autonomy and some of the attributes of a single library online catalog, with its unique interface, can be offset by the advantages of a comprehensive multi-library online catalog network and generalized interface, which should accomplish the goal of meeting the users' information needs. (SD)
Publication Type: Opinion Papers; Reports - Descriptive; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Note: Paper presented at the Mid-Year Conference of the American Society for Information Science (San Diego, CA, May 21-24, 1989).