ERIC Number: ED322981
Record Type: RIE
Publication Date: 1990-Jul-10
Institutional Effectiveness: Mastering the Process before It Masters You.
Hudgins, James L.
In 1988, Midlands Technical College (MTC) launched a comprehensive institutional effectiveness initiative involving two primary components, planning and evaluation. Planning at MTC is composed of a strategic planning cycle and a complementary operational planning cycle. Strategic planning, conducted in two-year cycles, establishes the essential major directions for the college that have emerged in response to the assessment of needs of faculty, staff, students and the community, and the results of the evaluation component of the effectiveness program. Operational planning is an ongoing process at the college in which each spring, departments develop sets of objectives and action plans for the coming year. As part of the evaluation, the President's executive staff reviews the results of activities undertaken through the action plans. The evaluation process has also included the identification of six Critical Success Factors and the development of specific indicators of effectiveness and a set of measurable criteria to evaluate each factor. Specific activities providing information needed to assess the effectiveness of the Critical Success Factors include: student learning outcomes measures; implementation of student tracking systems; retention studies; and ongoing student satisfaction surveys. Departmental action plan forms, and a matrix chart of Critical Success Factors with the related institutional effectiveness indicators are included. The appendix provides MTC's mission statement, and profiles of each of the six Critical Success Factors, including sources of the assessment data and specific actions taken. (JMC)
Descriptors: Accountability, College Planning, College Role, College Students, Community Colleges, Educational Assessment, Evaluation Criteria, Evaluation Methods, Institutional Characteristics, Life Satisfaction, Mission Statements, Outcomes of Education, School Effectiveness, School Surveys, Self Evaluation (Groups), Student Attitudes, Two Year Colleges
Publication Type: Speeches/Meeting Papers; Reports - Descriptive
Education Level: N/A
Authoring Institution: Midlands Technical Coll., Columbia, SC.
Note: Paper presented at the Annual International Conference on Leadership Development of the League for Innovation in Community Colleges, "Leadership 2000" (2nd, San Francisco, CA, July 8-11, 1990). For a related document, see JC 900 483.