ERIC Number: ED322620
Record Type: RIE
Publication Date: 1990
Lessons from Practice: Building a Knowledge Base from Experience.
Osterman, Karen F.
An assessment of the usefulness of case records in contributing practical information for improved administrator effectiveness, with a focus on the development of performance evaluation criteria, is the purpose of this study. Forty-two case records were classified according to content and outcome, and further classified as successful or unsuccessful. Patterns of administrative behavior were analyzed on the basis of control relationships, communication styles, and utilization of structural or human resources in problem resolution. Successful cases were characterized by shared responsibility, participative decision making, and utilization of structural and human resources. Unsuccessful cases featured less communication and decision making based on structural considerations. The cases illustrate the importance of collaboration, communication, and attention to personal issues in problem solving. Finally, the findings demonstrate that case records are useful in developing performance criteria, establishing a link between theory and practice, illustrating theoretical concepts, and defining a new role for practitioners as research contributors generating new "knowledge-in-action." (14 references) (LMI)
Publication Type: Speeches/Meeting Papers; Reports - Research
Education Level: N/A
Authoring Institution: N/A
Note: Paper presented at the Annual Meeting of the New England Educational Resarch Organization (Rockport, ME, May 2-4, 1990).