ERIC Number: ED320066
Record Type: RIE
Publication Date: 1988-Nov-17
Reference Count: N/A
The Impact and Feasibility of Efforts To Reduce Turnover in the Home Care Industry.
Feldman, Penny Hollander
A Ford Foundation demonstration project intended to improve the quality of work life and reduce turnover among homemakers/home health aides in the home care industry was evaluated. The project supported three separate work life demonstration at home care agencies in New York City and Syracuse, New York and in San Diego, California. The demonstration sites included both independent and chain-affiliated agencies as well as both non-profit and for-profit agencies. The demonstrations modified training and support, pay and benefits, status, opportunities for advancement, and hours of work--all dimensions of the job found to be sources of dissatisfaction in the home aide work force. In each case, the aim of the intervention was to increase worker satisfaction, decrease turnover, and improve reliability and continuity of care. At each site, the evaluation design provided for random selection of program participants (experimentals) and controls. One-year and 18-month turnover data were collected for experimentals and controls. Depending on the particular demonstration, program participants were 21 to 44 percent more likely to be on the job one year after the start of the demonstration than were their relevant control group. These differences persisted at the 18-month measurement point. References are included. (Author/TE)
Publication Type: Reports - Descriptive; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Note: Paper presented at the Annual Meeting of the American Public Health Association (116th, Boston, MA, November 13-17, 1988); for related document see CG 022 560.