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ERIC Number: ED318939
Record Type: RIE
Publication Date: 1989
Pages: 20
Abstractor: N/A
Reference Count: N/A
The Relationship between Quality of Work Life and Job Satisfaction: A Study of the Nation's Municipal Clerks.
Bruce, Willa
This study empirically examined the quality of work life and job satisfaction of municipal clerks employed in cities in the United States. Questionnaires were sent to a random sample of 10 percent of the membership in the United States of the International Institute of Municipal Clerks. Results of factor analysis produced 12 distinct dimensions of quality of work life: total life space, supervisory relations, treatment as an important person, adequate compensation, safe and healthy working environment, socially relevant jobs, involved and informed employees, development of human capacities, good relations with co-workers, absence of stress, constitutionalism, and variety in the job. Results from 646 respondents revealed that the highest ranked quality of work life factor related to the worker's ability to balance home and work and that only 56% of the respondents were able to achieve this balance satisfactorily. These findings suggest that the municipal work place is a highly demanding climate for which training should include skills in time management. A significant relationship was found between "adequate and fair compensation" and job satisfaction. Only 36.9% of respondents perceived such compensation to exist in their cities. (NB)
Publication Type: Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A