ERIC Number: ED318522
Record Type: Non-Journal
Publication Date: 1990-Feb-15
Registration in Public Community Colleges and Universities: [Report and Recommendations of the] Postsecondary Education Planning Commission, 1990--Report 5. Prepared in response to Specific Appropriation 587 of the 1989 General Appropriations Act, Chapter 89-253, Laws of Florida.
Florida State Postsecondary Education Commission, Tallahassee.
This study was conducted in 1989 to analyze the registration processes used in Florida's public community colleges and universities, focusing on procedures, staffing, technologies used to facilitate registration, the relationship between student automated advisement systems and existing registration processes, and institutional procedures for determining a registration master schedule. Two surveys were distributed to the 37 postsecondary registrars in Florida, and a survey was disseminated to 1,000 students at 5 community colleges and 3 universities to gauge student satisfaction with institutional registration and advisement policies and procedures. Surveys were returned from all registrars and 794 students. Six on-site visits were conducted to interview registration personnel and to observe registration procedures. Study findings included the following: (1) all 9 state universities used interactive real time data input registration systems, with 7 using on-line terminal registration, one using interactive scanners, and 6 using touchtone telephone registration; (2) 67% of the university student survey respondents indicated that they registered by phone for fall 1989 classes, and the same percentage reported that they were satisfied with their registration experience; (3) all 28 community colleges used on-line terminal registration for at least one phase of registration, and 6 community colleges used touchtone telephone registration; and (4) only 17% of the community college respondents registered by phone in fall 1989, however, 73% were satisfied with registration. Recommendations for improving registration are included in the study report, along with a discussion of state-level centralization or decentralization of registration in California, Tennessee, Maine, North Carolina, New York, and Georgia. Selected survey results are appended. (WJT)
Publication Type: Reports - Descriptive
Education Level: N/A
Authoring Institution: Florida State Postsecondary Education Commission, Tallahassee.
Identifiers - Location: Florida