ERIC Number: ED318065
Record Type: RIE
Publication Date: 1987-Nov
Quality Circles: A Selected Review of the Literature.
Hellweg, Susan A.; Berman, Stuart J.
This paper reviews selected literature pertaining to quality circles (defined as a small group of people who meet voluntarily, on a regular basis, to learn and apply techniques for identifying, analyzing, and solving work-related problems), in particular that literature focusing on communication-related variables. It examines 52 studies from the communication, management, and organizational psychology literature, primarily in the area of employee and organizational effects of quality circle participation. The paper also offers directions for future research, particularly in the context of communication-related variables. Seventy references are attached. (Author/SR)
Publication Type: Information Analyses; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Note: Paper presented at the Annual Meeting of the Speech Communication Association (73rd, Boston, MA, November 5-8, 1987).