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ERIC Number: ED317723
Record Type: RIE
Publication Date: 1990
Pages: 108
Abstractor: N/A
Reference Count: N/A
Consumer's Resource Handbook and A Teacher's Guide to the Consumer's Resource Handbook.
Office of Consumer Affairs, Washington, DC.
This document consists of a handbook for consumers and a teacher's guide to the handbook. The first part of the handbook gives advice on how to be a smart consumer and includes information on how to get the most for the money, handle a complaint, write a complaint letter, use the handbook, select child care, protect personal property, choose a school, select a home-improvement company, use credit cards, shop by telephone, and shop by mail. The second part constitutes about 90 percent of the handbook and contains names, addresses, and telephone numbers of businesses; state, county, and city government consumer protection offices; state agencies on aging; state banking authorities; state insurance regulators; state utility commissions; state vocational and rehabilitation agencies; state weights and measures offices; military commissary and exchange contacts; federal information centers; other selected federal agencies; and federal government offices that have telecommunications devices for the deaf. The handbook concludes with information on books for blind and physically handicapped persons, TDD operator services, and an index. The teacher's guide consists of suggestions for using the handbook to help students make informed decisions, handle complaints, and study consumer affairs in more depth. A list of key sources of consumer assistance is included. (CML)
Handbook, Consumer Information Center, Pueblo, CO 81009 (single copies free).
Publication Type: Reference Materials - Directories/Catalogs; Guides - Classroom - Teacher
Education Level: N/A
Audience: Teachers; Practitioners
Language: English
Sponsor: N/A
Authoring Institution: Office of Consumer Affairs, Washington, DC.