ERIC Number: ED316289
Record Type: RIE
Publication Date: 1990-Mar
Reference Count: N/A
Non-Returning Student Interview Study and RSC's Institutional Effectiveness.
Russell, Suzi; Slark, Julie
In 1989, staff from Rancho Santiago College's (RSC's) research office conducted telephone interviews with a random sample of 255 out of the 17,359 former students who attended RSC in spring 1989 but did not return for the next semester. The study was conducted to determine why students did not return, whether they accomplished their educational objectives while attending RSC, and how they assessed the college. Major findings of the survey were as follows: (1) 63% of the nonreturning students were White, 17% were Hispanic, and 15% were Asian; (2) the average age of the RSC students was 33; (3) 43% had a grade point average of 3.0 or higher; (4) 30% had only attended RSC for one semester, 19% had attended for two semesters, and 26% had attended for three or four semesters; (5) 67% worked 21 to 40 hours while at RSC; (6) only 13% of the respondents frequently used the library or student services, talked with an instructor, or went to the campus for some other purpose than to attend class; (7) 84% were not attending another college at the time of the survey; and (8) 19% did not return because of a conflicting work schedule, 16% due to family or personal problems, 13% for a medical reason, and 11% because they graduated or completed their objective. The survey instrument is appended. (JMC)
Publication Type: Reports - Research; Numerical/Quantitative Data; Tests/Questionnaires
Education Level: N/A
Authoring Institution: Rancho Santiago Community Coll. District, Santa Ana, CA.