ERIC Number: ED316277
Record Type: RIE
Publication Date: 1990-Feb
Reference Count: 0
Results of the 1989 Self-Image Survey: Catonsville Community College.
Turcott, Frances; Linksz, Donna
Catonsville Community College (CCC) conducted a self-image survey to examine employees' perceptions about the college's instructional and student support programs and the general college environment. The survey was distributed to all full-time faculty, administrators, and classified personnel. It was also distributed to adjunct faculty during the fall 1989 organizational meeting. While a total of 218 persons responded, only 183 out of 640 full-time employees returned the survey, for a response rate of 29%. The survey asked respondents to rate the sensitivity and responsiveness of CCC, the quality of programs and services, the performance of services, and the quality of promotional activities and materials. Survey highlights included the following: (1) the college was rated very highly in terms of friendliness of atmosphere, concern for students, and overall quality of education; (2) college transfer, career, and technical programs, developmental education, and continuing education and community services were all rated as above average; however, at least 20% of the respondents rated each of the programs as "don't know"; (3) faculty and staff perceived the availability of counselors and advisors to be somewhat of a problem; (4) respondents' ratings of student activities, admissions office programs, registration, childcare, health services, the college press, computer services, the business office, security, and libraries are given in the text and in an appended chart; (5) 85% rated the upkeep of the grounds as excellent; and (6) 81% would recommend that family or friends attend CCC. The survey instrument is appended, as well as charts and line graphs detailing responses. (WJT)
Publication Type: Reports - Research; Tests/Questionnaires
Education Level: N/A
Authoring Institution: Catonsville Community Coll., MD. Office of Institutional Research.