ERIC Number: ED315669
Record Type: RIE
Publication Date: 1988
Reference Count: N/A
How To Manage Older Workers.
American Association of Retired Persons, Washington, DC.
Most older workers continue to work hard and perform well; those who do not often perceive that their opportunities for promotion and increased earnings are limited. Six principles of management particularly apply to older workers: (1) recognize that needs can be powerful motivators; (2) link need satisfaction to job performance; (3) set specific, challenging, but reachable goals for the employee; (4) make sure employees have means to achieve goals; (5) reward achievement; and (6) improve motivation by changing the nature of the work. Older worker stereotypes can negatively influence management decisions. Managers can try to change attitudes through education or involvement, or by eliminating unfair treatment based on age stereotypes. Managers should be aware of problems associated with younger workers managing older workers. These include communications breakdowns, status uncertainty, obsolescence problems, overcoming resistance to change, and conflict management. These problems can be overcome through frank discussion and goal setting; tapping the older person's experience; retraining older employees; understanding resistance through change, motivating employees to accept change, and building acceptance for new procedures; and conflict management through avoiding conflict, compromising, forcing resolution, and problem solving. (ABL)
Descriptors: Achievement Need, Administration, Change, Conflict Resolution, Employees, Employer Employee Relationship, Motivation, Older Adults, Older Workers, Stereotypes
American Association of Retired Persons (AARP) Fulfillment, 1909 K Street, N.W., Washington, DC 20049 (Stock No. D13288, single copy free).
Publication Type: Guides - General
Education Level: N/A
Authoring Institution: American Association of Retired Persons, Washington, DC.