ERIC Number: ED314781
Record Type: Non-Journal
Publication Date: 1988-Oct
Reference Count: N/A
Neglected Variables in the Measurement of Group Communication Effectiveness.
Kaplan, Ira T.; Greenbaum, Howard H.
Three instruments designed to evaluate the performance of work groups in organizations were analyzed with reference to a recently developed comprehensive model of the group problem solving process. Although each instrument measured nine or ten dimensions of group behavior, none of them measured more than seven of the 16 categories of variables defined by the model. Recommendations are that researchers and practitioners keep this model in mind when they design experiments or interventions, to help them avoid overlooking potentially important variables. There appears to be a need for a valid, reliable, and comprehensive instrument to measure the full range of variables that are relevant to group interaction and performance. (One table containing comparisons of models is included.) (Author/KEH)
Publication Type: Reports - Evaluative; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A