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ERIC Number: ED313962
Record Type: Non-Journal
Publication Date: 1989-Nov
Pages: 26
Abstractor: N/A
Reference Count: N/A
Monitoring Institutional Quality: Who Wants To Know? ASHE Annual Meeting Paper.
Theus, Kathryn T.
To examine the way college and university officials monitor quality, researchers conducted an open-ended telephone survey of trios of presidents, CAOs, and trustee chairs in the spring of 1989. These people were asked to discuss how well they thought their institutions were doing and how they knew so. Their responses reflected the question of in whose interest the improvement has been identified. Results are discussed according to: greatest improvements in quality; competitive institutions viewing quality improvements; what leaders most want to know about quality; incentives academic leaders use for quality improvement; different incentives emphasized at competitive institutions; and attributes leaders associated with quality (quality students, faculty, teaching, research, boards, and presidents, and learning environment). It is concluded that particular governance roles do not significantly influence the judgments about quality improvements or incentives. More than 70% of the respondents indicated they relied on qualitative and intuitive evidence for making judgments about how well their institutions were doing, and 40% used no qualitative measures at all. Those at more competitive institutions gathered evidence in more systematic ways than others. The relative competitiveness of an institution, as a proxy for quality, may be related to perspectives on which leaders base strategies designed to increase and sustain quality. An appendix lists six analyses of variance factors. Tables are included. Contains 29 references. (SM)
Publication Type: Speeches/Meeting Papers; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A