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ERIC Number: ED313892
Record Type: Non-Journal
Publication Date: 1989-Nov
Pages: 115
Abstractor: N/A
Reference Count: N/A
Management of the Office of Special Education and Rehabilitative Services. Briefing Report to the Chairman, Subcommittee on Select Education, Committee on Education and Labor. House of Representatives.
General Accounting Office, Washington, DC. Div. of Human Resources.
The report to Congress on the management of the Federal Office of Special Education and Rehabilitation Services (OSERS) explains findings grouped into five major areas: (1) goal setting, (2) performance management, (3) human resources management, (4) grants management, and (5) federal/state relationships. Questionnaires concerning the management of OSERS were sent to 250 field managers and senior staff, and 187 completed surveys were received and analyzed (a response rate of 75%). In addition, telephone interviews were conducted with state directors of vocational rehabilitation and state directors of education. Finally, preliminary findings were discussed with component heads and selected division directors and branch managers. Among findings were the following: OSERS management has done a poor job of establishing OSERS-wide goals, and specifically, OSERS lacked; (1) a goal-setting process that incorporated input from each OSERS component; and (2) a formal tracking system to monitor goal implementation. The management of OSERS' components is difficult to measure because of a lack of componentwide strategic plans. In human resources management, some progress has been made in filling vacancies with continuing problems in inadequately trained staff and accessibility of training. Serious problems were identified in OSERS evaluation and monitoring of grantee performance in both discretionary and formula grants. Questionnaire respondents and interview subjects also tended to have negative responses to questions concerning federal/state relationships. Seven appendixes and 31 figures provide supportive information and statistical data. (DB)
General Accounting Office, P.O. Box 6015, Gaithersburg, MD 20877 (first five copies free; additional copies $2.00 each; 100 copies or more 25% discount; prepaid).
Publication Type: Reports - Evaluative; Reports - Research
Education Level: N/A
Audience: Policymakers
Language: English
Sponsor: N/A
Authoring Institution: General Accounting Office, Washington, DC. Div. of Human Resources.