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ERIC Number: ED313756
Record Type: Non-Journal
Publication Date: 1989-Nov
Pages: 19
Abstractor: N/A
Reference Count: N/A
A Preliminary Investigation of Communication Competence: As a Systemic Construct.
Hinck, Shelly Schaefer; Nakanishi, Masayuki
A study was conducted which partially tested the validity of assumptions of the Coordinated Management of Meaning (CMM) based model of communication competence. Two research questions were explored: (1) how well can a CMM-based model predict an individual's perceived communication competence in a given context? and (2) how is an individual perceived when he or she exhibits varied degrees of communication competence in a given context? One hundred eighty-four undergraduate volunteers from a large midwestern university and two large Southern California universities participated as subjects in the study. Booklets consisting of one of three dialogues, the 20 Likert scales, and three open-ended questions were randomly distributed to the subjects. Each subject was instructed to read the conversation between the two individuals and then answer the questions concerning their behavior. The study generated four findings which may have important implications for future investigations in this area: (1) communication competence should be viewed as a relational construct; (2) communication competence should be looked upon as a systematic construct; (3) there may be various levels of communication competence; and (4) since communication should be examined in relation to the communication patterns developed by at least two individuals, each interaction is unique and each dyad may set their own standards of competent communicators. The results strongly suggest that communication competence entails more than just knowledge, skills, or normative behavior. (Three tables of data are included, and 14 references are attached.) (MG)
Publication Type: Speeches/Meeting Papers; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A