ERIC Number: ED313385
Record Type: Non-Journal
Publication Date: 1989-Oct
Reference Count: N/A
Facilitating the Operationalization of Evaluation Recommendations.
Rodwell, Frankie G.; Deal, Sterling G.
This paper describes the means by which an in-house evaluation for the Virginia Department of Transportation (VDOT) was constructed to facilitate communication among different levels of the agency. The VDOT underwent a decentralization process, beginning in 1986, under the direction of a decentralization committee. In early 1989, a qualitative study consisting of interviews with administrators involved in the most basic geographic/administrative component of the agency, the "residency," was undertaken. Feedback was elicited from interviewees throughout the development of the report. Eight functions common to each residency unit were identified, and it was determined that the role of the administrative head of the unit was in transition from engineer to manager. Recommendations for management philosophy, management training, and resource needs assessment were developed to respond to this transition; and three task groups were established to deal with the three recommendations, respectively. In addition, subgroups were assigned to assessing the physical needs of individual residencies and personnel needs in the area of accounting, data management, and human resources. The processes and results of the study reveal the effectiveness of involving all levels of the organization in the evaluation process. (TJH)
Publication Type: Reports - Evaluative; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: Virginia State Dept. of Transportation, Richmond. Research Council.