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ERIC Number: ED313085
Record Type: RIE
Publication Date: 1985
Pages: 13
Abstractor: N/A
Reference Count: N/A
Peer Counseling as a Major Financial Aid Office Support.
Archer, Chalmers, Jr.; Archer, A. J. Finch
Peer counseling is an effective way for financial aid offices to increase productivity and enhance the quality of their services. Students turn naturally to other, more experienced, students for advice, but unless their peers are properly trained, they can provide erroneous or biased information. Training for financial aid peer counselors should involve experiential workshops, intensive supervised practicum experiences, presentations, filmstrips, role playing, and interaction with professionals. In addition to explaining the financial aid application process, training should emphasize the client's right to confidentiality and privacy, and the importance of interpersonal skills. In addition to this training, a manual should be provided covering all practical aspects of financial aid, relevant terminology, and the responsibilities of the peer counselor. Once the peer counselors have completed their initial training, they become members of the financial aid office staff, taking on both counseling and administrative responsibilities. Peer counselors should be able to: (1) make appropriate referrals; (2) explain to current and prospective students their options regarding financial aid; (3) help students complete all required forms; and (4) conduct productive group discussions on topics such as "how to do more with less,""what to do before borrowing," and "how much debt can one afford." The key to the effective use of peer counselors is the cooperation of the entire financial aid office staff. (AYC)
Publication Type: Opinion Papers
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A