ERIC Number: ED313069
Record Type: RIE
Publication Date: 1989
Reference Count: 0
Educational Master Plan Student Survey: Perceptions of the San Diego Community College District. Student Survey.
Armstrong, William B.
In 1989, a survey was conducted in the San Diego Community College District to determine students' perspectives of the services offered at their college or continuing education site. The range of services evaluated included instruction, administration, student services, cafeteria, and facilities. A total of 246 classes taught at 13 campuses and continuing education facilities were selected to be surveyed, and responses were returned from 221 of these classes. Study findings, based on responses from 3,400 students, included the following: (1) 43% of the respondents rated the training and education they were receiving and the quality of instruction as "above average"; (2) 30% rated the quality of counseling as above average or excellent; (3) approximately 74% to 83% of the respondents had "no opinion" about the quality of health services, financial aid, child care, and veterans benefits; (4) the most common reasons given for enrollment at various sites included convenient location, intention to transfer to a four-year institution, and personal interest; and (5) continuing education students rated the quality of their training and instruction very highly, but as many campus-based services were not available to them, they gave significantly more "no opinion" responses than other students. The survey instrument is appended. (JMC)
Descriptors: Ancillary School Services, College Instruction, Community Colleges, Continuing Education, Educational Facilities, Educational Quality, Participant Satisfaction, Personnel Evaluation, Questionnaires, Satellite Facilities, School Surveys, Student Attitudes, Student Characteristics, Two Year Colleges
Publication Type: Reports - Research; Tests/Questionnaires
Education Level: N/A
Authoring Institution: San Diego Community Coll. District, CA.