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ERIC Number: ED311953
Record Type: RIE
Publication Date: 1989
Pages: 7
Abstractor: N/A
Reference Count: N/A
Measuring Institutional Effectiveness.
Macomb County Community Coll., Warren, MI.
The measurement of institutional effectiveness involves a systematic comparison of organizational purpose and performance. For community colleges, organizational purpose can be defined in terms of providing access to education, realizing student achievement, promoting student development, or addressing social needs. If all four purposes are acknowledged, then measures of effectiveness must be developed for each. At Macomb Community College (MCC), an effort was made to determine the institution's main purposes, select appropriate goals for each purpose, and identify the specific measures which accurately indicate institutional outcomes. The process included a survey of students to determine their definition of a successful college experience; the formation of four study teams to develop lists of outcomes measures for successful transfer, completion of personal goals, employability, community impact, satisfaction indices, and human development; and the selection of five or six goals for each institutional purpose. The resulting statement of MCC's purposes and goals included the following: (1) provide opportunity through equitable access; effective services; social, cultural, and cross-cultural opportunities; student/client goal clarification; and student/client retention; (2) realize student achievement, as measured by completion of the student's goals, academic success, successful transfer, and successful employment; (3) promote student development in terms of learning and human potential; and (4) address societal needs, such as promoting quality of life and well-being, institutional innovation in problem solving, developing the community, and student/client/community satisfaction. Many of the specific measures designated for initial implementation already have data collection in progress. The next step is to establish a routine and a format for annual distribution of this information, and to increase awareness and understanding of the project. A chart illustrating institutional purposes and goals, and related measures, data sources, tracking frequency, and anticipated uses is attached. (JMC)
Macomb Community College, 14500 Twelve Mile Road, Warren, MI 48093.
Publication Type: Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: Macomb County Community Coll., Warren, MI.