ERIC Number: ED311152
Record Type: RIE
Publication Date: 1989
Reference Count: N/A
Workplace Oral Communications I. A Working Curriculum.
This curriculum is aimed at improving the oral communications skills of blue collar and lower management personnel as they interact in the workplace. It is intended to be workplace specific and to move the learner toward a full 12th-grade level attainment. Designed for use in a variety of settings and formats, the curriculum is divided into five sections: small group communication, one-to-one communication, needs-based selling, formal presentations, and questioning and listening skills. Each section begins with an approximate time frame, list of goals, and introduction. The activities within each section consist of these components: background, directions, and any materials or information necessary. Questions and points of discussion are suggested under the heading "processing." The teacher may adapt, modify, add, and delete activities as desired. (YLB)
Descriptors: Adult Education, Behavioral Objectives, Blue Collar Occupations, Corporate Education, Curriculum Guides, Group Dynamics, Interpersonal Communication, Learning Activities, Listening Skills, Literacy Education, Questioning Techniques, Salesmanship, Speech Communication, Workplace Literacy
Finger Lakes Regional Education Center for Economic Development, 3501 County Road 20, Stanley, NY 14561 ($15.00).
Publication Type: Guides - Classroom - Teacher
Education Level: N/A
Audience: Practitioners; Teachers
Sponsor: New York State Education Dept., Albany.
Authoring Institution: Finger Lakes Regional Education Center for Economic Development, Mount Morris, NY.
Note: For related documents, see CE 052 387-391.