NotesFAQContact Us
Search Tips
ERIC Number: ED310831
Record Type: Non-Journal
Publication Date: 1989-Nov
Pages: 19
Abstractor: N/A
Reference Count: N/A
Strategies for Assessment of the Basic Undergraduate Interpersonal Communication Course.
Ratliffe, Sharon A.
Golden West College's (GWC's) Interpersonal Communication course was designed to help students develop communication skills, understand the criteria used in selecting the most appropriate way to communicate, implement these choices effectively through verbal and nonverbal means, and evaluate the effectiveness of these choices. Students learn the conceptual basis for seven competency-based skills: initiating and managing a conversation, clarifying perceptions, using descriptive language, expressing emotions, using active listening, responding with relational feedback, and using assertive messages. They practice these skills in class, and then demonstrate their competency in these skills to a peer assessor in the Interpersonal Communication Laboratory. Peer assessors are trained through the laboratory component of a sophomore-level communications/leadership course, and "A" students may apply for a paid position as a peer assessor. The peer assessors are evaluated by their instructors on their ability to create a supportive climate, give behaviorally descriptive feedback, and assist other students in learning any skills they were unable to master. Even though the laboratory is the primary setting for individual skill assessment, skills are also practiced and assessed in the classroom by the instructor, the students' peers, and the students themselves. Since 1983-84, students have also had the opportunity to demonstrate interpersonal communication skills through a course equivalency assessment package that includes an oral examination, a 2-hour written test of textbook content, and oral demonstrations of two of the seven interpersonal communication skills. GWC's program provides a reliable, economically feasible method of assessing communication skills, applicable to English as a Second Language and remedial English courses. (VVC)
Publication Type: Reports - Descriptive; Speeches/Meeting Papers
Education Level: N/A
Audience: Practitioners
Language: English
Sponsor: N/A
Authoring Institution: N/A