ERIC Number: ED310775
Record Type: RIE
Publication Date: 1979-Oct
Public Library Information and Referral Project: Phase I, Survey.
This study was the first phase of a multiple phase project to generate knowledge about the creation and rapid growth of information and referral (I&R) services in public libraries in the United States in the late 1960s and the 1970s. I&R service is defined as facilitating the link between a person with a need and the resources outside a library to meet that need. The study was implemented by administering two surveys. The nationwide survey polled one-twelfth of U.S. libraries about the extent of I&R services provided; sources of I&R innovation; and administrative factors. The focused survey polled all public libraries that provided I&R services about the background of I&R; sources of I&R innovation; I&R services offered; service delivery and administration; and evaluation of I&R services. The response rates of the two surveys were 43% and 66%, respectively. Analyses were based mainly on descriptive statistics. Following an executive summary, eight chapters provide: (1) an overview of I&R in public libraries; (2) a description of the two surveys and the response to them; (3) a discussion of the types of I&R services provided by the participating libraries; (4) a more detailed examination of the I&R services delivered in the libraries studied; (5) a description of the delivery systems used for I&R services; (6) an examination of various facets of the management of I&R services; (7) a discussion of the findings of the study and recommendations; and (8) a description of a half-day symposium on public library I&R that was delivered at the 1979 American Library Association conference in June 1979. Questionnaires and data from the two surveys are appended. (6 references) (SD)
Publication Type: Reports - Research; Tests/Questionnaires
Education Level: N/A
Sponsor: Office of Libraries and Learning Resources (DHEW/OE), Washington, DC.
Authoring Institution: Drexel Univ., Philadelphia, PA. Graduate School of Library Science.