ERIC Number: ED310651
Record Type: RIE
Publication Date: 1981
Reference Count: 0
Promoting the Effective Use of Information in Decisionmaking. NCHEMS Monograph 4.
Ewell, Peter T.; Chaffee, Ellen Earle
The conceptual implications of various alternatives to the classic model of rational decisionmaking are explored, in order to note the radically different roles that information plays in different kinds of organizational settings. Examples are drawn from cases illustrating the different uses of information, showing some of the important costs and benefits of differing types of behavior in the people who provide information. Information professionals should recognize that, in addition to the traditional uses of information, other information functions that are critical to good decisionmaking include: identifying problems and alternatives; setting the context for action; inducing action; and promoting or legitimizing action. An alternative model of decisionmaking, multiple advocacy, is presented. Multiple advocacy promises to increase the likelihood of information being used for decisionmaking in the typically nonrational, real world of higher education. The fundamental premise of multiple advocacy is that superior decisions result from consciously adopting a conflicting or dialectical decisionmaking process. Implications for data presentation and for the role of the information professional are also discussed. Contains 31 references. (KM)
Descriptors: Administrative Problems, College Administration, Decision Making, Higher Education, Industrial Psychology, Information Utilization, Models
NCHEMS Publications, P.O. Drawer P, Boulder, CO 80302-9752 ($7.00).
Publication Type: Information Analyses
Education Level: N/A
Authoring Institution: National Center for Higher Education Management Systems, Boulder, CO.