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ERIC Number: ED310427
Record Type: Non-Journal
Publication Date: 1989-May
Pages: 30
Abstractor: N/A
Reference Count: N/A
ISBN: N/A
ISSN: N/A
Toward an Ethics of Communication.
Shailor, Jonathan G.
As part of an ongoing study of The Mediation Project at the University of Massachusetts at Amherst a mediation process was observed and recorded, followed by a group interview including both disputants and mediators. The two disputants had lived together for two years and had made several purchases together. They participated in the mediation project to clear up their financial problems after they separated. The entire mediation lasted two sessions, and ways in which people might go about assessing good communication were explored. The study yielded six principles of good communication: (1) it is good to affirm and enact desired self-images and forms of relationships; (2) it is good to be clear about personal needs and goals; (3) it is good to understand and acknowledge the meanings which other people hold for the world; (4) it is good not to create insoluble problems; (5) when good intentions lead to undersirable consequences, it is often useless to spend time affirming good intentions; and (6) it is good to initiate an action to change an undesired pattern of interaction. The evaluation was heavily context-dependent and presupposed certain inherent features of communication. The person who successfully exploits the communication process can be thought of as someone who calls forms of reality into being; who works to create this reality; who acknowledges that this game of creation involves other players; and who recognizes that although the game escapes conscious control, this does not exempt individuals from responsibility. (Seventeen references and one appendix containing a rules analysis are attached.) (MG)
Publication Type: Speeches/Meeting Papers; Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A