ERIC Number: ED309715
Record Type: Non-Journal
Publication Date: 1989-Mar
Reference Count: N/A
Instructional Consultation in Postsecondary Education: Problems and Solutions Discussed by Professors and Consultants.
Menges, Robert J.; Brinko, Kathleen T.
Instructional consultation in postsecondary institutions is explored by examining problem solving behaviors of instructional consultants and their faculty clients. Study goals were to: determine whether instructional consultants or the faculty clients guide the discussion during instructional consultation; describe the issues discussed by instructional consultants and the faculty clients during instructional consultation; and determine how much emphasis is placed upon problem solving during instructional consultation. The research looked at: who raises problems and suggests solutions; what kinds of problems and solutions are identified; and how much time instructional consultants and their faculty clients devote to discussing problems and solutions. Fourteen pairs of instructional consultants and clients from 10 research-oriented doctorate-granting institutions participated. Instructional consultants videotaped themselves interacting with faculty clients. Two teams of trained observers noted time and source of problem/solution. Results include the following: a total of 69 problems were raised across 14 information review and planning sessions; consultants raised more problems and solutions than their clients; about one-half of all problems concerned the teacher; more than one-half of all solutions concerned pedagogical skills; discussions were quite brief, averaging only 34 seconds per problem and 30 seconds per solution; and not all problems had solutions. An appendix offers a sample conversation between consultant and client. Contains 8 references. (SM)
Publication Type: Speeches/Meeting Papers; Reports - Descriptive
Education Level: N/A
Authoring Institution: N/A