ERIC Number: ED309318
Record Type: Non-Journal
Publication Date: 1988-Aug
Reference Count: N/A
Examination of the Applicability of the Hershey Blanchard Changing Skills Model to Non-Technical Skills Curriculum Needs Assessment Process in a Dual Career Ladder Research and Development Organization. Study Number Seven.
Dobesh, Rudolph; Geroy, Gary D.
A study sought to: (1) determine what nontechnical skills were needed at each level on the dual (management/nonmanagement) career ladder labeled "technician" at the host organization; (2) determine the impact of the dual ladder on needs assessment; and (3) use the skills needs assessment process as a pilot study for determining the nontechnical skills needs of other multicareer ladder job classifications. The needs assessment process involved use of the Hersey and Blanchard Changing Skills Model. Typical job descriptions were analyzed, interviews were conducted, and the Nominal Group Technique was used. Twelve employees from the upper ranks of both career ladders participated. Major findings were the following: (1) the size and complexity of the technician career ladders made use of the standard form of the Nominal Group Technique unsatisfactory; (2) participants were often not knowledgeable about the requirements for positions on the technician career ladder that was not their own; and (3) the Hersey and Blanchard model could not be applied because of the varied levels of technical and human skills needed on the nonmanagement ladder. Consequently, some features of the Delphi Technique were incorporated into the Nominal Group Technique and participants generated and ranked the skills needs for only their own ladder. An extension to the Hersey and Blanchard model was proposed. (The document includes a 34-item bibliography.) (CML)
Publication Type: Reports - Research
Education Level: N/A
Sponsor: Alcoa Foundation, Pittsburgh, PA.
Authoring Institution: Pennsylvania State Univ., University Park. Inst. for Research in Training and Development.