ERIC Number: ED308338
Record Type: RIE
Publication Date: 1987-Oct
Reference Count: N/A
Working for the Federal Government. Job Satisfaction and Federal Employees. A Report to the President and the Congress of the United States. A Special Study.
Merit Systems Protection Board, Washington, DC.
The findings of a 1986 survey of a stratified random sample of 21,620 employees in the 22 largest agencies of the Federal Government suggest that employees are fairly positive about their work but that they differ in job satisfaction, depending on their age, grade, length of service, and what agency they work for. Sixty-eight percent reported that they are satisfied with their jobs, and 71 percent said they like working where they work. However, employees' responses vary as much as 35 percent in overall satisfaction levels, depending on where the employees work. In general, the older the worker, the higher the grade, or the longer the service, the higher the level of overall satisfaction reported. In addition to overall job satisfaction, the study's 64-item questionnaire addressed the extent to which satisfaction was produced or hindered by specific policies and practices. It was recommended that, because not all employees are affected in the same way by federal personnel policies and practices, efforts to enhance the Federal Government as an employer should be focused according to these differences. (Twelve references are included.) (CML)
Publication Type: Reports - Research
Education Level: N/A
Authoring Institution: Merit Systems Protection Board, Washington, DC.